Depressed, Distressed or Suicidal? Call Us!
10:00 AM – 10:00 PM | Every Day | All Year Round
Volunteer With Us
As an entirely non-profit organisation, volunteers are the lifeblood of Lifeline Foundation. They form the backbone of our service—a compassionate network of individuals committed to one mission: providing emotional support and preventing suicide.
India is facing a mental health crisis; there were over 171,000 suicide deaths in 2022. More than 1 in 7 Indians suffer from mental disorders, and approximately 80% cannot access proper mental healthcare. We face a stark shortage of trained professionals: India has just 0.7 psychiatrists per 100,000 people, far below the recommended 3 per 100,000. Thus, most people in distress have nowhere to turn.
Trained volunteers of Lifeline Foundation are essential to towards filling this critical gap by offering free, immediate, anonymous emotional support through our helplines.
Why Join Us
At Lifeline Foundation, you don’t just volunteer—you become part of a mission that saves lives, one conversation at a time.
In a world where mental distress is often silenced or ignored, your presence as a calm, compassionate listener can offer someone their first moment of hope. When you join us, you step into a legacy of service that has supported thousands over the years—quietly, respectfully, and powerfully.
Here’s why people choose to volunteer with us:
•Make a Meaningful Impact: Every call you take can be the turning point in someone’s life.
•Be Part of Something Larger: You join a close-knit community of like-minded individuals dedicated to empathy, humanity, and service.
•Grow Through Giving: Our volunteers often describe their journey with Lifeline as personally transformative—offering insight, resilience, and a deeper understanding of self and others.
•Receive Ongoing Support: We offer comprehensive training, regular supervision, and a culture of care to ensure that you’re supported as you support others.
•Champion a Cause That Matters: With mental health needs rising sharply and access remaining limited, your contribution helps bridge a gap where professional help often isn’t available.
This is not charity. This is solidarity. If you believe in the quiet power of listening, and that no one should suffer alone, join us.
Who Are Our Ideal Volunteers?
Volunteers of Lifeline Foundation are compassionate, purpose-driven individuals who believe in the life-saving power of listening.
Our volunteers:
•Are empathetic, non-judgmental, and committed to our mission and values
•Are able to maintain confidentiality and anonymity for themselves as well as all callers
•Find the work personally meaningful and emotionally transformative
•Enthusiastic about community involvement
•Seek connection with fellow volunteers
What We Ask Of You
If you want to serve as a Lifeline volunteer, here’s what the role requires:
📍 Location
Based in or around Kolkata, West Bengal.
🕐 Time Commitment
A minimum of four hours per week, divided into two shifts of two hours each, scheduled between Monday and Sunday.
🗣 Language
Fluent in English, Hindi, and Bengali.
📞 Call Environment
Able to take calls to our crisis helplines:
- From our centre in Golpark, Kolkata, or
- From a quiet, private, and secure location at home that ensures confidentiality
🤝 Engagement
Ensure participation in:
- Monthly volunteer meetings
- Outreach and awareness events
- Campaigns, roadshows, and public engagement initiatives
Volunteer Selection Process
Welcome Aboard
It is upon successful completion of the mentoring process and endorsement by your mentor that you will be assigned to our active tele-helplines to provide emotional support to our callers and help them deal with difficult situations that are causing mental distress to them.
